FAQs

Answers to these frequently asked questions are intended to provide brief information relevant to your child's health and how our practice is run. If you would like to speak with us regarding any of these topics, do not hesitate to call us.

Frequently Asked Questions

  • What is a Pediatrician?

    A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.


    Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

  • Are you accepting new patients?

    Yes, we are currently accepting new patients to our practice! Please click the link below to read more about our practice and to see if we are a good fit for your family. 

    Are We A Good Fit?
  • What days are you open?

    Our office is open Monday through Friday, as well as 2 Saturdays per month. We are closed on major holidays, but our doctors are available for emergency calls when the office is closed.

  • How do I make an appointment?

    To make an appointment please call our office. All visits are by appointment only.  If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else. We require 24 hours advanced notice.

  • Do you accept my health insurance?

    Please refer to our insurance page to review a list of accepted insurance providers.



  • How do we contact the after hours doctor?
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    We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals WILL NOT be handled after hours.


    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

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  • May I request a specific doctor in your practice?

    We consider ALL patients in our practice to be "our patients". That said, we understand that patients will sometimes have a preference to see a specific doctor. Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see either one of our physicians.

  • How often does my child need to be seen in the office?

    Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children.

  • Why does my child need to receive vaccinations?

    Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 


    If you're apprehensive about vaccinations, please do not hesitate to contact our office.



  • What immunizations will my child receive?

    To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP)


    While we do not accept patients who choose not to vaccinate their children, we do offer some flexibility with the immunization schedule. Our doctors will work with you to develop the most appropriate vaccination plan.


    Please note that all patients MUST begin their vaccinations by the age of 4 months.

  • My child needs to see a specialist. What do I do?
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    For non-urgent referrals: when one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Your referral will be available within 72 hours. 


    For urgent referrals: when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then we will give further instructions.

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  • When will I receive lab or test results?

    You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

  • How do I obtain a prescription refill?

    Prescription refills may be requested via text, the patient portal, or by calling our office. Please allow 2-3 business days for prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least 1 week for refill approval. 

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.


    Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced staff.

  • Can I meet my pediatrician before my baby is born?

    Yes, in fact we encourage expectant parents and new patients to schedule an Expectant Parent/ New Patient Consultation. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice. Visit the "Join Our Practice" page for more info.

  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend calling our office immediately after birth to schedule your first appointment. Newborns should be seen in our office 2-3 days after discharge from the hospital. We structure our office schedule to ensure that newborns are seen in a timely fashion.

  • Do you offer other services to help parents?

    Our office is happy to schedule consult visits to discuss concerns like school issues, ADHD, depression, potty training, etc.

    In addition to that, we offer Parenting Classes exclusively for our patients. Click below for more information.

    Parenting Classes
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